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ORLANDO, Fla., Oct. 24, 2015 /PRNewswire/ — In order to ease concerns as customers reach out to friends, family and colleagues in Mexico affected by Hurricane Patricia, Bright House Networks announced its commitment to make all home phone customer calls to Mexico free of charge through November 5, 2015, retroactive to calls placed beginning October 23, 2015. Bright House Networks’ home phone customers will not be charged for any calls to land lines or cell phone numbers in Mexico.
Customers who are making calls to Mexico during the program timeframe will be issued a credit on their account for any direct dial calls made to Mexico, with no need to do anything else. Credits for all calls made during the program time period will appear on customer accounts in December. Calls to operators or directory assistance are not direct dial calls, so these will be charged at the usual rate.
About Bright House Networks
Bright House Networks is the sixth largest owner and operator of cable systems in the U.S. and the second largest in Florida, with technologically advanced systems located in five states including Florida, Alabama, Indiana, Michigan and California and two of the top 20 DMAs. Bright House Networks serves approximately 2.5 million customers who subscribe to one or more of its video, high-speed data, home security and automation and voice services. Bright House Networks Business Solutions offers a strong portfolio of video, voice, data, and cloud-based solutions to the small and medium business segments. In addition, Bright House Networks Enterprise Solutions provides advanced, fiber-based telecommunication services to key industry verticals in the mid-market and carrier segments, including cloud-based hosted voice, managed security, and cell backhaul to wireless carriers. The company is Cisco® Master Service Provider-certified under the Cisco Cloud and Managed Service Program, the first cable operator in the United States to achieve this designation. Bright House Networks also owns and operates exclusive, award-winning, local news and sports channels in its Florida markets. For more information about Bright House Networks, or our products and services, visit brighthouse.com.
SOURCE Bright House Networks